We have a relentless attitude to problem solving and providing solutions to the challenges that faces our business, employees and customers.
- At Impact Capital, we continuously ask “Why” and “Why Not” without fear, respite and absolutely victimizes no one for questioning the status quo and making suggestions for changes to the way we do business, and to the products & services we offer.
- At Impact Capital, no idea is a “stupid idea”. We encourage EVERYONE; from the lowest level employee to the CEO, Directors, Shareholders; Customers and all Stakeholders to SPEAK OUT as well as lend a LISTENING EAR to our shortcomings and recommendations on what we can do to improve on our value creation and proposition to our customers and all stakeholders.
We acknowledge that we all have our weaknesses and strengths; thus by leveraging on our collective strengths, we are able to achieve greater things in pursuance of ICMF’s Vision beyond our individual abilities. At Impact Capital, we work together and we achieve together.
6. Add Value – Internal and External Customer Service We seek to delight and exceed the expectations of both internal and external customers by creating and Adding Value to our internal and external service delivery processes whilst continually eliminating waste.
We hold faithfulness and sincerity to Impact Capital, its Shareholders, Employees and Customers as first principle and do unto others same as we want others to do